Refund Policy

If a product does not meet your expectations, you may request a return within 30 days of delivery. Items must be unused, in their original condition, and in original packaging.

How to start a return

Email our team or visit your account to initiate a return. We'll issue a prepaid return label and instructions within one business day.

Refund timing

Refunds are issued to your original payment method within 5–10 business days of our receiving and inspecting the returned item.

Non-returnable items

• Final-sale items, where indicated at purchase
• Personalized or custom-made products
• Opened skincare or beauty products, for hygiene reasons